Islamabad International Airport has received global recognition by securing the Airport Service Quality (ASQ) Award for the fourth quarter of 2024. The honor was granted in the category of airports serving 5 to 15 million passengers annually. This achievement highlights the airport’s consistent commitment to passenger satisfaction, efficient operations, and overall quality service. Operated by the Pakistan Civil Aviation Authority (PCAA), the airport’s staff and management have been praised for maintaining international service standards. The ASQ program, run by Airports Council International (ACI), measures traveler experiences based on global benchmarking. Islamabad Airport’s performance stood out in several key areas including cleanliness, staff behavior, facilities, and ease of travel.
Islamabad International Airport has been awarded the ASQ Award for Q4 2024, recognizing its excellence in service among airports handling 5 to 15 million passengers. The airport earned praise for high standards in cleanliness, efficiency, and passenger experience, reflecting Pakistan’s growing commitment to global aviation standards.
aviation, international recognition, airport services
