In light of a growing number of fraud incidents involving call centers, authorities are moving to make licensing compulsory for all such establishments. This regulatory change aims to tighten oversight and ensure that only verified and accountable entities operate in this sector.
The license requirement will help track and monitor call center activities more effectively, reducing the misuse of these platforms for scams and fraudulent schemes. Additionally, it is expected to enhance consumer trust by imposing stricter operational standards and legal responsibilities on call center operators. This step reflects a broader commitment to safeguarding citizens against increasing cyber and financial crimes linked to call centers.
call center licensing, fraud control measures, regulatory compliance
